Sunday, April 12, 2009

What is the TTY number for Orbitz (orbitz.com) travel service?

I booked a flight with Orbitz and they keep saying that there's been a change to my itinerary and that I must call them to schedule a new itinerary that I agree with.

However, I can't get the number they gave me 1-800-323-5717 to work for TTY.

I contacted customer service online with the question "What is the TTY number".

They responded:

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Response (E-mail Customer Service) 11/13/2008 02:34 PM

Dear Orbitz Customer,

Thank you for contacting Orbitz.

I have received this e-mail, but could not find a question within the e-mail. If you intended to send a question, please reply to this e-mail or visit our Customer Support Tab https:\\faq.orbitz.com to search for additional answers.

Sincerely,

Esther Ekoh

OrbitzTLC Team

Orbitz - Travel Well

www.Orbitz.com

Customer 11/13/2008 02:31 PM

What's the TTY number? Is it still 1-800-323-5717?

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Here is what I found on their site:

"If you require immediate assistance, please call us at 1-888-656-4546, or 001-312-416-0018 from outside of the US. The estimated wait time to speak to an OrbitzTLC Representative is approximately 14 minutes.

Our Customer Service Center is open 24 hours a day, 7 days a week."

Contact them through that 1-888 number, or get someone to do it for you, to get the TTY number.

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